It arrived and we installed it. It is working fine and is better than what we had before. We’ll likely buy another one for our next machine.
Tim – South Newbury, OH
Mike, I wanted to let you know that the 811T-1500s worked wonderfully. They were easy to program.
Dave – Jacksonville, FL
Thanks Mike for all your efforts on this project, I really appreciate it. We have a decent amount of Acromag in the field, so I was happy to get equipment that is tried and tested with our system.
Branden – Beverly, WA
Mike Thanks for the help last week. The TT338-0700 module worked great and we were up and running in about an hour. Thanks again for assistance.
Ralph – Commerce Charter Twp, MI
Thanks Bill, I appreciate the strong support on a product shipped five years ago.
Bruce – Wadsworth, Ohio
Appreciate the recommendation Mike, and the timely responses. Won’t buy now but will definitely consider these in future designs and future modifications. I do like the simplicity and ease of integration of the Acromag process products.
Kevin – Ontario, Canada
Hello Mike one more time, Thank you very much! Your service is superior!
Evgueni – Toronto, Canada
Mike is great help and provides answers fast. He understands the customers needs and provides resolutions quickly. We need more people like Mike to assist customers.
Brandon – IL, USA
Juli and Bill, I work with Military/Industrial suppliers on a daily basis and I’m not just saying this but you have gone above a beyond other suppliers. The Modules you provide us go into cooling units for the DOD so thank you. | Mar. 17, 2022
Joe – Neptune, NJ
Bill, Thank you so much. You and your team have been nothing short of phenomenal.
Mark – Chula Vista, CA
I just wanted to let you know that your product (Acromag isolators (P/N TT236-0600)) really saved our [a–] when we were trying to cut over some wastewater pump stations.
E.D. – Brown and Caldwell
Bill, Thanks for the fast response. Besides the technical excellence, you and your technical support staff is the reason I continue to use Acromag.
R.B. – Akron Brass Company
Mike, Thanks for your help in product selection last year. I’m happy to report that project we are working on is currently in field trials and your product performs quite nicely.
S.B. – Oil Drilling Customer
Thanks, long time user of Acromag signal conditioning / isolation (20+ years). Saved my bacon many times.
J.C. – Wood.
We have received our new Voltage Transmitters and currently have one up and running. When we were looking to replace a no longer supported product, we found that Acromag could provide an affordable, easy to setup, flexible instrument that met our needs. I’m happy to say that for now it looks like we have landed on a product that does exactly what the company states it can do and we are happy thus far. The software was straight forward and the device itself has some nice features like removable terminal blocks with a easy to read diagram on the side all making it easier for our techs to install and trouble shoot in the future.
Jon – Manteca, CA
You don’t have to sell me. I’m already a fan of your Acromag products especially the 1-in-2-out 4-20mA splitters, 4-20mA to RTDs. Normally, I don’t usually buy direct, but used ask contractors to do so. In fact, I have already recommended Acromag to our field technicians due to your products’ reliability and ease of use.
Jim – Midland, TX
That’s exactly what I was looking for. Thank you for all you help. This is definitely the fastest response time I have ever received from a manufacturer.
Andrew – Frazer, PA
Good product, great service
Tori – Ashburn, VA
Pleased with experience, helpful and courteous.
Barb – Sturtevant, WI
Acromag’s documentation was very good in the manual I downloaded. I could give isolator to our tech to install without instructions needed, better documentation than other brands I’ve used.
Matthew – Atlanta, GA
Thanks for your perfect support
JC – Seoul, Korea
Quick response time was very much appreciated.
Denise – Endicott, NY
Pretty smooth and swift considering I had to establish an open account with you that involved our references, financial info, etc. I tip my hat as this normally a 2-3 week process.
David – Quincy, FL
Thanks to the Acromag team for consistent great support!
Carlton – Albuquerque, NM
all orders process through smoothly. Thank you
Doug – Columbus, OH
great customer support and ease of placing an order
Phyllis – St. Paul, MN
Last purchase was completed in January 2019, item was delivered on time and there were no problems.
Charles – Muskegon, MI
The signal conditioner installed easily, calibrated quickly, and works well. We are pleased.
Ron – Helena, MT
Great assistance and communications! Thanks
Gerry – LaPort, TX
Very quick response when we had an upcoming deadline.
Jan – Stockholm, Sweden
responsive, also received email describing parts availability problems and solution. like that communication is open and honest.
Doug – Atlanta, GA
The salesperson with whom I dealt took the time and put in the effort to find the exact product that worked for our specifications. She went so far as to research our existing (inferior) product, which we were looking to replace. Thank you!
Rafal – Hawaii Volcanoes National Park
Keep up the great work, super helpful getting us the p/n, price and delivery when we have a request that we are unfamiliar with the product. great asset!
David – Harleysville, PA
You win a 5. Helped us out technically and expedited a rush delivery. Thank you.
Bill – West Roxbury, MA
Great products that work well in the field. We purchased the 951 multi-I/O unit, but we like the newer I/O units with dual Ethernet ports and USB setup. Hope you come out with a multi-I/O in that series soon.
James – Fountain Valley, CA
Keep up the good work!
Troy – Oxnard, CA
Acromag has been wonderful to work with and has already shown us that they are willing to help us be successful. That makes Harris think of your company as a Partner vs. just another Supplier.
Stacey – Melbourne, FL
Quote request and ordering have gone very well. Thank you.
Les – Carrollton, TX
The service couldn’t get any better
Stuart – Yorkshire, UK
I have always had exceptional support from everyone at Acromag.
Harvey – Alberta, Canada
Everything went well with the order.
Shannon – New York, NY
great customer support and ease of placing an order
Phyllis – Mankato, MN
Excellent Service
Robert – Raleigh, NC
Mike ALWAYS takes great care of me.
Jason – Houston, TX
Very quick response when we had an upcoming deadline.
Jan – Stockholm, Sweden
The products I have ordered from Acromag have always met my specifications.
Bill – Lakewood, CO
Service has been great. Look forward to the updated shipping date – May 10th. Thank you!
Sharon – Orlando, FL
This was my first experience with Acromag and the entire process from quote – purchase – delivery was painless. Thank you for such great service.
Rawle – Sugar Hill, GA
Steve – Duluth, MN
Thank you all for your help. We love the people at Acromag.
Carlton – Las Cruces, NM
You do a great job
Curtis – Tulsa, OK
Keep smiling and have a great day!
Bryan – Brighton, MI
The rep was amazing and gave me supporting documentation via email!
Megan – Bryan, TX
You did great!
Joe – Bellevue, WA
Keep being awesome!
Mike – Alberta, Canada
Quality of service and support superior than the ‘other VME guys’, especially from Greg and Ammar – the dynamic duo
Paul – Gales Ferry, CT
Acromag support is perfect.
JC – Gyeonggi-do, South Korea
Best communication and very professional processing.
Radim – Czech Republic
Product and communication good, meeting confirmed due dates an issue.
Oly – San Jose, CA
My correspondence was perfectly acceptable, timely and, I presume, accurate.
Tacey – Baltimore, MD
Always a pleasant & professional experience dealing with Acromag
David – North Franklin, CT
Excellent customer services and prompt replays. Thank you.
Maciej – Madison, AL
Keep up the exceptional customer service!
Ron – Monroe, MI
Great CSR!
Michelle – Phoenix, AZ
Hire more people like Mike. He went out of his way to help me. He is an asset to your company.
Rich – Canonsburg, PA
Thanks for excellent service, prompt response!
Sergii – Kyiv
Great customer experience.
Jim – Richmond, VA
Received correct product and delivered as scheduled
Charles – Muskegon, MI
Timely shipment. Works as advertised.
Louis – Pensacola, FL
I received a part availability/price quote answer to my request from Debbie only a couple hours after I requested it. This is a great reflection on your organization.
David – Framingham, MA
Quick response. Great product
Bruce – Pontiac, MI
this is a good product that fits my need well. Thank you very much!
Francis – Berlin, CT
Mike was extremely helpful in determining the correct items for my application. Thanks!
Mark – Chicago, IL
Fast service on reliable equipment…
B – Raeford, NC
Everything was excellent!
Chris – Trumbull, CT
I would like to thank the Technical department for their help.
Daniel – Dearborn, MI
Thanks to Mike and Rob for working through problems with my email, and getting me the information I needed!
Stuart – Charlotte, NC
It was great very helpful with everything. Thanks
Terry – Ontario, Canada
Great to deal with. Parts are in stock and quick service.
John – Sumterville, FL
Website very easy to navigate and process order.
Sergio – New York, NY
Great Service and fast!
Dennis – Lafayette, CO
Keep doing what you are doing. Trevor and Juli were able to get our account set-up, to process our order, extremely quickly.
Barry – Annapolis, MD
All good
Sandy – Seattle, WA
I was so impressed by the service and follow up, so “High Five” to customer support crew. In short, we had pressing field work for the day. I ended up leaving a voicemail explaining what was wrong, included my call back number, the serial number of the product, and requested advice on anything I could do on my end, for I was almost certain our product was out of warranty. Typically most vendors would call back, say they got my message, and say call back. I was impressed because when we got in from the field after normal working hours, Rob, and then Brittany had given me all the information I needed to create a plan of action with my supervisor. Your group has always been kind, responsive in a timely manner, excellent tech support….can say thank you enough. We have been using your products for almost 10 years, will keep doing so.
Mike – Berthoud, CO
I talked to Rob couple of times this week, for couple of hours. He was great! walked me through every step patiently and thoroughly.
Neda – USA
You can not do better.
Daniel – Bavaria, Germany
Your firm has a positive approach and understanding. the purpose is not just to sell the material, communication is very important. it is very successful to inform me for the time until the development of the product. Everything is very successful in packaging quality of materials. Thank you..
nuket – Erzurum, Turkey
The order shipped earlier than expected and we were delighted!
Southfield, MI
I could not ask for better than Debbie (Great Job)
Todd – Hauppauge, NY
Best customer service and helpful personnel
Kathy – Butler, PA
Keep the great service. The knowledge and help from Bill was very helpful on the selection for the right product. thank, Bill for your help.
Francisco – Fort Pierce, FL
Mike was a great help.
Rich – Alexandria, VA
I think you served us very well! Thanks for your help and Support!
Joel – Toronto, Canada
Ammar is a bada$$!!!!!!! He went above and beyond to help solve my problems. Huge Thank you to him.
Tyler – Miami, FL
Really fast response from Juli for the price quote.
Roy – Houston, TX
Charles – San Francisco, CA
We were very satisfied, would certainly recommend. The best we’ve ever worked with!
George – Raleigh, NC
Very glad with what we received. Excellent value! We were very satisfied, would certainly recommend. The best we’ve ever worked with!
Derrick – Wilmington, NC
We were very satisfied, would certainly recommend. The best we’ve ever worked with! The best we’ve ever worked with!
Terry – Raleigh, NC